Customer Feedback


 

 

Customer Feedback Overall rating: ★★★★★ 4.9 based on 130 reviews
5 1

ship and game purchase

★★★★★
5 5 1
100% legit. Glad i chose these guys

Exceptional service!

★★★★★
5 5 1
Perfect transaction! Fast turn around and efficient follow through. I will definitely do business with Star Hangar again. Thanks!

Ship Purchase

★★★★★
5 5 1
Nice service, fast delivery and surprised by the helpfulness of staff. 🙂

Efficient, fast and friendly support!

★★★★★
5 5 1
The discord live chat support system just WORKS! and makes contacting support so much easier than it usually is when shopping online... they resolved any and all issues i had in seconds, and answered all my technical questions about ships and upgrades on the RSI website.

An excellent service

★★★★★
5 5 1
I just bought the Endeavor Master Set with LTI (super rare on grey market). The trader was really kind, answered to all my questions, took his time. The delivery was very fast : approximatively 2 hours ! I recommand this site to everyone, they are trustful !

super

★★★★★
5 5 1
super comme d'habitude l'équipe est toujours o p et traite vite les problème et le commande nice team nice work when i have some problème and nice speed délivery thx a lot !!!

Quick Service

★★★★★
5 5 1
Efficiently handled, recommend to anyone

Citizen

★★★★★
5 5 1
Star Citizen gets five stars because six isn't an option. These guys are unbelievable. You might hear scary stories about ship trades, and buyers do need to be careful in most situations. But Star Hangar is in a category all on its own. Their customer service is as good as any company I've ever worked with, and much better than most. SH's website is easy to use and a pleasure. They are highly responsive to inquiries. Not only is this a valuable service, these guys simply rock at it.

Missed on RSI's site?

★★★★★
5 5 1
found it on Star Hangar

Parfait...

★★★★★
5 5 1
Rien à dire, tout c'est bien passé plus d'une fois.....

Recommended

★★★★★
5 5 1
Very competent and friendly support! Quick and secure service! I bought one package, a standalone ship and sold an unwanted ship without a single problem!

Multi-buyer

★★★★★
5 5 1
Always quick and reliable. The staff is extremely helpful as well.

RuamannRedEye

★★★★★
5 5 1
Happy to recommend.

Brilliant Communication & Fast Delivery

★★★★★
5 5 1
So I bought two ships but had a little problem with my email provider having a server crash. Despite this the team at Star Hanger were incredible at communicating with me and I received my ships with no further issues.

Perfect

★★★★★
5 5 1
Fast and trustworthy!

Perfect Trader!

★★★★★
5 5 1
Absolutely trustworthy, quick and fair. Probably the most convenient way to trade your ship.

Good Support

★★★★★
5 5 1
Guter und schneller Support bei Problemen.

FAST!

★★★★★
5 5 1
Four minutes delivery time! No idea how you guys do it, but I'm tipping my hat to you!

Pratique

★★★★★
5 5 1
Site très pratique pour acheter des vaisseaux qui ne sont plus dispo sur le site de RSI 🙂

Perfect RAS

★★★★★
5 5 1
Perfect RAS

Wonderful/fast service

★★★★★
5 5 1
Star Hangar is fast, safe and reliable.

Mr

★★★★★
5 5 1
Simple and safe, have made multiple purchases.

the fast and the knowledgeable

★★★★★
5 5 1
The delivery is fast and you can ask questions about the ship before buying it. Just pop in the discord and ask in #off-topic

THX SH Sellers

★★★★★
5 5 1
was feeling very bad about buying ship outside RSI! but i decided to try it ! with faith i bought my aquila to bmm upgrade! was very anxious but got my shipment under 2h of waiting ! very happy with the service ppl on discord very helpful ! THX again Star hangar ! u made my year! peace out Citizen waiting to see you around in the verse!

second time buy

★★★★★
5 5 1
quick and safe. Thank you again

Dude

★★★★★
5 5 1
Can't fault the service at all. Flexible and communicative which is a paramount concern in these types of transactions. I have only purchased from them not sold but I have no complaints. When a seller they were representing was uncommunicative they honoured the sale from their own stock. Run like a real business that relies on repeat custom.

Nice

★★★★☆
4 5 1
Quick and safe.

Nice

★★★★★
5 5 1
Order quickly delivered. Thank you

All fine

★★★★★
5 5 1
Thy and thank you very much i want this ship so much und now i'm a proud owner of this great ship. I will buy a second ship or more. Maybe in the next month 🙂 Greedings from Germany

Prowler and others

★★★★★
5 5 1
Bought a few ships and they all arrived well within time (and intact - well packed 😀 ). The first arrived within an hour!!. Have bookmarked the page and will use again. Thumbs up!!

Fast and Simple!

★★★★★
5 5 1
Could not be an easier. Highly Recommended!

King

★★★★★
5 5 1
Purchased a lower priced item to make sure all was good..... It was! I will be back to buy more. Happy customer.

very fast support

★★★★★
5 5 1
This is a very nice team, they answered just in time as i had a problem with selling my ship and the problem was resolve in a few minutes.

merci thx great job

★★★★★
5 5 1
de la part d'un français contant le service est super vous pouvez y allez merci encore !!!

thx

★★★★★
5 5 1
nice speed and cool

LTI ship

★★★★★
5 5 1
Very fast and efficient team, i do recommend!

Consummate Professionals

★★★★★
5 5 1
Fourth time of using, everything delivered, friendly and efficient, my go to for LTI packages and store credits

Selling my Ships

★★★★★
5 5 1
I think that went well ^^

Vanguard Warden LTI

★★★★★
5 5 1
Reliably professional.

ty

★★★★★
5 5 1
i love you

Perfect

★★★★★
5 5 1
Purchased an LTI Dragonfly, got the ship within a few hours.

SENTINEL BATTLEFIELD UPGRADE KIT

★★★★★
5 5 1
It was so smooth and easy I forgot to do my review. In and out. Shut up and take my money. I found and got what i was looking for. this site has the items you'll want. Then if you paid too much, sell your items to people like me.

Reliable trusted man-in-the-middle

★★★★★
5 5 1
Purchased one LTI package and one ship upgrade. One of them delivered within minutes, the other in less than 1 hour. Will do business again.

First Buy, all perfect

★★★★★
5 5 1
All is perfect, I receipt in 5 h.

First buy, first success

★★★★☆
4 5 1
I'm pretty crazy about buying in the internet so i'm not going to lie to you saying that i was hesitant or anything like that. Still this was the first time on this page and I have to say that i'm very happy with the results, there even was a little misunderstanding during the sale and they compensated after. Good service and good result overall. Very fast.

pretty good service

★★★★★
5 5 1
it's fast , and secure nothing to say. tanx for this

Lord

★★★★★
5 5 1
Bought one package, three standalone ships, and one CCU from Star Hangar so far. Fast, efficient and secure; trustworthy and attentive. Highly recommended if what you seek is not available from the RSI site

Quick, easy and hassle-free

★★★★★
5 5 1
Excellent service! Purchased a hangar flair and the item was in my hangar in less than 10 hours.

Simply Excellent

★★★★★
5 5 1
Recently and rather skeptically out in a order for a higher priced item on the store and with excellent customer support and communication, they reassured me that it would arrive on time and sure enough, arrived ahead of schedule. There aren't many vendors out there trustworthy or dependable as these guys who run star hangar. I fully recommend this seller.

Great service ^^

★★★★★
5 5 1
My Order was delivered in just 20 minutes. Great service, would buy here again.

Great service

★★★★★
5 5 1
Received my ship in less than 24 hours. Would buy again.

Got my ship - happy now

★★★★★
5 5 1
I'd recommend this service - Being an SC noob, I was a bit worried about this whole process, however, the ship I bought has been delivered in less than 12 hours and I'd be happy to make use of this service again.

Fast and Great Communication!

★★★★★
5 5 1
I have made 6 transactions with Star Hangar and each one was completed very easy. They do a great job maintaining the huge selection of ships and coordinating the selling and buying. I plan on using their services more!

AU TOP

★★★★★
5 5 1
Commandé à 19h00 reçut à 00h20 ,donc moins de 24h..Que du bon.

upgrade& module

★★★★★
5 5 1
Excellent service, would buy again

Excellent

★★★★★
5 5 1
La transaction à étais un peu longue, donc je me suis inquiété, mais il faut prendre en compte plusieurs facteur comme le décalage horaire etc. le SAV est excellent et c'est suivi de très près. Je recommande.

Un vendeur fiable.

★★★★★
5 5 1
Malgré une attente plus longue qu'annoncée, Star hangar est resté très professionnel, me maintenant au courant régulièrement et me proposant un remboursement total en attendant la disponibilité du pack voulu. Une très agréable surprise ! Je recommande !

?

★★★★★
5 5 1
Excellent service, would buy again.

Reliable seller. Recommended.

★★★★★
5 5 1
Fast. Reliable. Reliable and courteous seller. Recommended.

Reliable and trustworthy seller

★★★★★
5 5 1
Bought a lot of items multiple times. Thanks for the opportunity to find what I was looking for at a good price and service !

Very Smooth

★★★★★
5 5 1
I was hesitant for a while because the internet is rife with untrustworthy people. My worries were proved wrong. I sold my ship direct to Star-Hangar and things went more smoothly than I could have hoped. Rest assured that you're putting your trust in the right people.

AWESOME

★★★★★
5 5 1
FAST DELIVERY

sehr guter und schneller Service

★★★★★
5 5 1
Habe bereits mehrmals hier eingekauft und durchweg gute Erfahrungen gemacht. Die Items werden schnell zu jeder Tages- u. Nachtzeit verschickt und auch das bezahlen funktioniert sicher über Paypal. Definitive Empfehlung.

Within the hour!!!

★★★★★
5 5 1
Excellent service, purchase arrived in less than an hour, will definitely be using again!

Great experience!!

★★★★★
5 5 1
I must admit that when buying an item through a 3rd party company I had many reservations and high anxiety about the whole process. The customer service, particularly when dealing with Loneshade and Delphi, that each of my questions were answered promptly and explained thoroughly. I received my ship within the 24 hour window and am very pleased. I definitely plan on purchasing another ship through this service. I recommend them and appreciate all of their time and effort into making sure that the experience of the client is nothing short of excellent. Thanks guys!

Reliable and Trustworthy Experiences

★★★★★
5 5 1
Bought and sold items multiple times through SH. Prices always feel fair and the service is personable. Thanks for the great experiences.

I get to play starcitizen!

★★★★★
5 5 1
At last!

Master

★★★★★
5 5 1
yeah actually pretty good no dramas

It Works!

★★★★☆
4 5 1
It works! I am new to this game and I had to do a little research on how all this would turn out. After taking the plunge I am very happy with my product. I thank the owner and assistants that help run this endeavor. The only suggestion I can make is having a "wish list" so we can submit something for our next purchase. Thank you!

Definitly trustworth

★★★★★
5 5 1
Bought overall 3 items worth about 500$ got all items within 5hours. Really nice site definitly will buy again if i have the money, just spend all on this site 😛

Perfect every time

★★★★★
5 5 1
Received my ship in less than 24 hours. Perfect every time

peace of mind

★★★★☆
4 5 1
Sold some extra ships I had lying around. Helped some other people complete their fleet and Star Hangar gave me the peace of mind that I won't be scammed by not receiving payment after I sent the ship.

Perfect Service!

★★★★★
5 5 1
I get a MISC Prospector with LTI for a very nice price! (About 152 €) Great Service and great Price!

Great service

★★★★★
5 5 1
Purchased store credit, came within the expected timeframe, nothing to complain about. Will trade again in the future.

10/10

★★★★★
5 5 1
Received my ship in less than 24 hours. 10/10 would buy again.

Mr

★★★★★
5 5 1
Purchase and transfer went through as smooth as silk, excellent service. A good bit cheaper than some of the items up for sale on Fleabay!

Satisfaction

★★★★★
5 5 1
I was looking for Pax trophy for my hangar trophy case. On reddit they did sell for 20$, found the item i was looking for at 7$ here.Awesome

Another perfect transaction

★★★★★
5 5 1
Always fast, support is always on the ball too. 2nd purchase

Great service!

★★★★★
5 5 1
Found the upgrade I wanted easily and it was delivered within three hours; very happy!

Excellent store

★★★★★
5 5 1
I ordered two products already, everything was perfect and the support is fast and very friendly. So happy with this store. 100% satisfaction!

Trust

★★★★★
5 5 1
I have now purchased 4 ships / upgrades through Star Hanger and am veryvhappy with all of them. Thank you

Reliability, Integrity, Satisfaction

★★★★★
5 5 1
Admittedly, at the idea of forking over a good chunk of money for a virtual item is a bit daunting. I went into this crossing my fingers. Shortly after making my purchase, I discovered there was an issue with my email host, which made it impossible for me to receive my purchase. I knew it was a long shot, but I took a shot in the dark and contacted Star Hanger's support staff. Within an hour I had a reply, I went through a simple process of verification, and shortly thereafter there was an email containing the ship that I purchased. What the above narration failed to mention, which besides receiving what I paid for is almost just as important, is that the support staff--namely Loneshade and Avaratis--were patient, understanding, and friendly every step of the way. They even followed up with me when all was said and done to ensure that I had my ship. Also, for those curious about purchases, game packages, or have just general questions about what ship is best for their style of play, Star Hanger has a Discord channel with an active staff and supportive community to answer all the questions you may have--and then some. I even gained a few business contacts for in-game mercantile. The question, is thus, why wouldn't you choose Star Hanger for your next Star Citizen purchase?

Nice

★★★★★
5 5 1
Very quick and a good deal, thanks

Very fast and clean

★★★★★
5 5 1
Very fast and clean, i haven't problems

Merci

★★★★★
5 5 1
Merci a LEXA Stanton et StarHangar !

Insanly quick and useful

★★★★★
5 5 1
I bought a dragonfly and I recieved it in just a few minutes.

Fast and efficient

★★★★☆
4 5 1
Order of a Dragonfly received quickly. Very satisfied with the service. Only downside, the prices charged a bit excessive hence the rating of 4/5. Commande d'un Dragonfly reçu rapidement. Tres satisfait du service. Seul bémol, les prix pratiqués un peu excessifs d’où la note de 4/5.

Ship Buying

★★★★★
5 5 1
very fast and trustworthy I would use this site again.

Excellent and fast Service

★★★★★
5 5 1
Ordered very fast with the help of @LexaStanton. Very fast delivery (3 hour) and amazing support.

Thanks Lexa_Stanton

★★★★★
5 5 1
Transaction parfaite et rapide. Rien à dire. Allez-y les yeux fermés. Un grand merci à Lexa_Stanton pour ses conseils et sa réactivité.

Site de vente/achat #1

★★★★★
5 5 1
Le meilleur site de vente/achat que j'ai vu depuis longtemps. Merci énormément à Star Hangar et particulièrement Lexa pour le suivi et les conseils sur les prix et opportunités. Allez y les yeux fermés ! (ou presque 😉 )

Excellent service

★★★★★
5 5 1
Very fast delivery

Great folks

★★★★★
5 5 1
The SH team are no question great folks. They care about their customers, have an incredible service. Quick, no trouble, and you don't have to worry.

Excellent service

★★★★★
5 5 1
Order delivered in 2 hours & everything's as promised.

Seriously Quick, Easy and Safe!

★★★★★
5 5 1
Amazing! Thank you so much Star Hangar!

A Big Thank You, Again.

★★★★★
5 5 1
You guys are the best!

Prompt services

★★★★★
5 5 1
Very good seller, I got my ship in less then 10 hours. I recommend them for the highest quality of services and for sure I will buy another products from them in the future.

Thanks again

★★★★★
5 5 1
Great Support , fast delivery & very friendly. Could not be better.

Great service!

★★★★★
5 5 1
Everything went perfectly. Bought a Terrapin LTI and it took them just a couple of hours to deliver the gift to my account. Will repeat, no doubt. 🙂

#1

★★★★★
5 5 1
I just keep repeating myself here 🙂

Excellent

★★★★★
5 5 1
Just bought another ship, could not ask for a better, faster, smoother transaction. Thank you guys.

I like!!

★★★★★
5 5 1
Star Hangar, the place to go when you need/want a limited ship. Smooth, fast and efficient.

Awesome service

★★★★★
5 5 1
I honestly wish that more companies could have such a great customer service and turn-around time, especially considering they run a business across multiple time zones! Thanks for the outstanding service! 🙂

Excellent Service!

★★★★★
5 5 1
I just bought several ships and must say that the transactions were fast, smooth and very professional. Thank you Star Hangar!

Easy, fast, exactly what I asked for.

★★★★★
5 5 1
The guys answered my initial questions on Discord, purchased two LTI ships, both received with 24 hours as promised - it was all very straightforward. I shall buy again!

Came for the ships, stay for the people

★★★★★
5 5 1
I came here looking for a ship for which I missed the sale. Got the ship in less than 10 hours.

Got package in less then one min 🙂

★★★★★
5 5 1
Simple great service, I click on Pay, and one minute after got a package in my inbox 🙂 Unbelievable 🙂

very happy

★★★★★
5 5 1
I bought ship upgrade and it take less than hour to receive it Thanks Star Hangar for your incredible support

Buyer

★★★★★
5 5 1
I have only ever had 2 issues with star-hanger, once a package was gonna be late so they transfered me to another package that was cheaper and better, then refunded the left over amount. And just earlier, a seller had not replied to them in over 24hrs about a ship I had purchased and instead they have me a much better deal and I did not have to pay the difference. The staff is friendly and works with you every step of the way. I highly recommend this site to anyone who is looking for LTI ships

5 star-hangar

★★★★★
5 5 1
Came for the ships, stayed for the community. If you missed a sale, stay reassured, you will find it here. Fast and reliable, hard to beat that....

Earl of bacon

★★★★★
5 5 1
So ive been getting ships from these guys for a while now, 4 now to be exact, and their support is better than anything ive ever thrown money at. Their discord channel is full of other interesting peoole too. Their love for star citizen shows with their respect for customer needs. If you missed out on any of the ships Chris Roberts and his gang of hooligans have been purveying in yheir website, trust the guys here at Star Hangar. They promised me some space crack once their emdeavor goes online.

Ship package

★★★★★
5 5 1
Excellent service. Very helpful. and fast delivery also. will come back in the future. thx

Works

★★★★★
5 5 1
This grey market is as black and white as it gets, it works. Thanks.

Fast and good support service

★★★★★
5 5 1
Bought add on - advocacy tools. The team is really nice

2 Rare packages + 1 Rare ship...

★★★★★
5 5 1
Always great service....

One more 🙂

★★★★★
5 5 1
Once again great Service !!! Thanks

Great experience

★★★★★
5 5 1
Was skeptical at first but got on the discord app and talked to customer service. They were very helpful I made my purchase and had it about 8 hours later. All in all a awesome experience and I will be coming back for more. Thanks guys

Thumbs up!

★★★★★
5 5 1
I was very suspicious but now I am a proud owner of an Aegis Reclaimer - LTI. The waiting time lasted less than 2 hours and it worked everything smoothly. Very recommendable if you are looking for a ship that is no longer available. Thumbs up!

Connie!

★★★★★
5 5 1
I buy a Rsi Connie Andromeda. Pay to Recive needed only 38 minits.This is AMAZING!

3rd Purchase

★★★★★
5 5 1
Having made 3 purchases and each transaction going perfectly, i will only purchase my ships from Star Hanger

A++++++++

★★★★★
5 5 1
Solid transaction. Immediate assistance. I'll be back!

Hornet

★★★★★
5 5 1
I recently bought a hornet LTI from these guys. They had a very prompt service and are a Trustworthy retailer. I will be buying from them again.

3 Ships

★★★★★
5 5 1
I already got 3 ships from HS and all went perfectly well 😉 Thanks SH

Aquila History...

★★★★★
5 5 1
My first buy was wery quckly,only 12h needed and i resived the correckt purchased item. The second trade was a little stupid way the seller send me an other package,but this was the same item(It was later revealed).So wery Thx for the stuff.Hi make wery good job,and make clear this trade less than 24h. ö7

1x Star Hangar always Star Hangar !

★★★★★
5 5 1
Hull E ? Herald ? Orion ? Carrack ? Yep i got them all from Star Hangar. They are very fast and the customer Support is perfect. (disclaimer: no i haven't been paid for this Review. Its bases on my own experiences with Star Hangar)

great support

★★★★★
5 5 1
higly recommended

Awesome Experience

★★★★★
5 5 1
Oh man, this site is incredible. Simply for their amazing service. LEXA helped me out in Discord, and he was so cool, he helped me figure out a way to get back the ship I wanted via an upgrade I didn't think would work. He even was looking for ways to save me money! These guys are honest merchants, trust em. Definitely happy!

trustworthy grey market

★★★★★
5 5 1
If you are lost, with 18 browser tabs opened and in each a greymarket, close everything and go with SH. Active Staff, 24hours delivery, for any problem there are always staff members online(Personal experience: once I didn't received the package after 24h, just contacted a staff member after 8 mins I had my item). There's no reason for me to search another seller and risk it.

Great Service

★★★★★
5 5 1
I have bought and sold numerous ships with Star Hangar. They are always very helpful and timely. I trust no one more than Loneshade and Realypk with my Star Citizen ship purchases. Keep up the great work.

An Initial Entry Into the Review System

★★★★★
5 5 1
We officially have a Customer Feedback section set up as of January 19th, 2017 @ 3PM EST!